Legal notice

LEGAL NOTICE

Last updated: August 2026

This website and online store are operated under the brand NeckReset.

This Legal Notice provides general information regarding the ownership, operation, permitted use, and legal status of this website and its content.

1. WEBSITE OPERATOR

The NeckReset website and online store are operated for the purpose of offering products, customer support, product information, and related ecommerce services.

For general inquiries, customer service, legal questions, or notices, please contact:

inquiring325@gmail.com

2. ECOMMERCE PLATFORM

Our online store is powered by Shopify, which provides the ecommerce infrastructure used to operate the website, process certain transactions, and provide related technical services.

Purchases made through this website are transactions with NeckReset and not with Shopify.

3. WEBSITE CONTENT

We make reasonable efforts to ensure that the information presented on this website is accurate and up to date.

However, product descriptions, specifications, photographs, illustrations, prices, availability, promotional information, shipping estimates, and other website content may occasionally contain errors, omissions, or inaccuracies.

We reserve the right to correct or update website information where permitted by law.

4. PRODUCT INFORMATION

Images and videos displayed on the website are intended to represent our products as accurately as reasonably possible.

Actual products may vary slightly due to manufacturing variations, screen settings, lighting, packaging updates, or production changes.

Information relating to NeckReset products is provided for general product and wellness purposes.

Unless expressly stated otherwise, nothing on this website should be interpreted as medical advice, diagnosis, treatment, or a substitute for advice from a qualified healthcare professional.

Individual experiences and results may vary.

5. INTELLECTUAL PROPERTY

Unless otherwise stated, the content displayed on this website, including but not limited to:

  • Brand names

  • Logos

  • Product descriptions

  • Written content

  • Graphics

  • Photographs

  • Videos

  • Illustrations

  • Page designs

  • Marketing materials

  • Website layouts

is owned by, licensed to, or lawfully used by NeckReset.

Such content may not be copied, reproduced, modified, republished, distributed, commercially exploited, or used to create competing materials without prior authorization, except where permitted by applicable law.

Third-party trademarks, names, logos, and intellectual property remain the property of their respective owners.

6. PERMITTED USE

This website is provided primarily for personal and lawful use.

You may not use the website to:

  • Commit fraud

  • Interfere with website security

  • Introduce malicious software

  • Scrape or extract protected content for unauthorized commercial purposes

  • Violate intellectual property rights

  • Misrepresent your identity

  • Abuse payment, return, or promotional systems

  • Engage in unlawful activity

We reserve the right to restrict access where reasonably necessary to protect the website, our customers, or our business.

7. THIRD-PARTY LINKS AND SERVICES

This website may contain links to third-party websites, payment providers, applications, carriers, social media platforms, or other external services.

We do not control independent third-party websites and are not responsible for their content, availability, privacy practices, or security.

Accessing third-party services is subject to the terms and policies of the relevant provider.

8. LIMITATION OF INFORMATIONAL LIABILITY

To the fullest extent permitted by applicable law, we are not responsible for losses arising solely from reliance on general informational content made available on this website.

Nothing in this Legal Notice excludes or limits liability that cannot lawfully be excluded.

Mandatory consumer protections remain unaffected.

9. PRODUCT USE AND SAFETY

Customers are responsible for reading and following the instructions and safety guidance supplied with products.

Neck traction products should be used carefully and only for their intended purpose.

Customers with medical conditions, recent injuries, prior surgery, or uncertainty about whether cervical traction is appropriate for them should seek advice from a qualified healthcare professional before use.

Customers should discontinue use if they experience significant pain, dizziness, numbness, weakness, visual changes, difficulty swallowing, or other unusual symptoms.

10. AVAILABILITY OF THE WEBSITE

We aim to keep the website accessible and operational.

However, we do not guarantee uninterrupted availability and may temporarily restrict or suspend access due to:

  • Maintenance

  • Technical problems

  • Security issues

  • Platform outages

  • Updates

  • Events outside our reasonable control

11. CONSUMER RIGHTS

Consumer protection laws vary by country and region.

Nothing in this Legal Notice is intended to exclude, waive, restrict, or replace any mandatory consumer right that cannot legally be excluded.

Where applicable law grants customers greater protection than this Legal Notice, the mandatory legal requirements will prevail.

12. INTERNATIONAL CUSTOMERS

NeckReset may offer products to customers in multiple jurisdictions.

Customers are responsible for complying with applicable local laws concerning the purchase, importation, possession, and use of products.

Taxes, customs duties, import charges, or other governmental fees may apply depending on the destination and are handled in accordance with our Shipping Policy and applicable law.

13. RELATED POLICIES

Use of this website and purchases made through it may also be governed by our:

  • Terms of Service

  • Privacy Policy

  • Refund Policy

  • Shipping Policy

Those policies should be read together with this Legal Notice.

14. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice when necessary to reflect changes to our website, business practices, products, services, or applicable legal requirements.

The latest version will be published on this page.

15. CONTACT

For legal inquiries or questions regarding this website, contact:

NeckReset
inquiring325@gmail.com

16. MANDATORY BUSINESS DISCLOSURES

Certain jurisdictions may require an online merchant to disclose additional information, including a legal business name, physical business address, company registration information, tax identification details, or other statutory information.

Where such disclosure is legally required, the applicable information must be provided in accordance with the laws governing the merchant and the relevant transaction.